How can IT help?
Log a request, chat to draft one, or open your ticket board.
Fill a request form
Structured intake with urgency, impact, complexity, and value.
Chat with the bot
Answer questions; we extract into the form for your check.
My tickets board
See requests you submitted and their current status.
Prototype only — sample tickets are fictional. Export downloads CSV (Excel-openable).
New IT request
Complete fields, then continue to review before submission.
Chat intake
Scripted Q&A — answers fill the form for check.
Check before submit
Edit anything wrong, then submit.
Prioritization result
Illustrative composite score. Override remains human-only.
My tickets
Requests you submitted — status only. Click a row for detail.
| ID | Title | Submitted | Expected delivery | Priority | Status | Assignee |
|---|
IT operations board
All received tickets — click description/row to open detail. Dashboard counts by status; export CSV (Excel).
| ID | Title / description | Submitted | Expected delivery | Priority | Status | Assignee |
|---|
Ticket detail
Workspace
BA owns PRD; Engineer owns Specs.
PRD (BA)
Specs (Engineer)
Delivery in progress
When done, requester is asked to sign off.
Requester sign-off
Confirm resolution to close.
Request closed
End-to-end path complete for this ticket.
✓ Closed